FAQs

Here are some of our customers' frequently asked questions. If you have any other question please contact us on 1300 464 447 or complete our enquiry form and well contact you as soon as possible.

Steel weighbridges are preferred for their robustness and resistance to weathering, corrosion and wear over time, providing a longer lifespan compared to concrete alternatives, while maintaining a premium appearance.

Gendio steel weighbridges also have a simpler installation process, requiring less time and resources. Additionally, they can be dismantled and relocated if needed, offering greater flexibility.

Steel weighbridges require less civil works and minimal maintenance, making them a better investment over the medium to long term.

After you’ve decided to go ahead with a Gendio Weighbridge installation we will provide you with information regarding the civil and power requirements, which are to be completed by the client and/or a third party contractor prior to Gendio arriving on site.

While you are arranging for these works to be completed we will ensure we have all of the required components in our warehouse in Geelong ready for installation, which is usually fairly straightforward as we carry a sizable amount of stock year round. You will advise us when your civil works are complete and we will book an installation date.

We will arrive onsite with a loaded drop deck, which will be unloaded using appropriate, client provided, lifting equipment (ie. franna, telehandler, forklift etc.). The platform will be placed onto support blocks while the load cells and any peripheral equipment is configured and installed, after which the deck will be lowered onto the load cells.

Immediate checks will take place to confirm weighing accuracy, and if requested by the client the verification process will take place the same day if possible, or will be scheduled for a date in the coming weeks (dependent upon when the verification truck is available).

The onsite installation completed by Gendio, after the completion of civil works, typically takes one working day, including travel to/from site.

All components used by Gendio Weighing in our weighbridge installations (platform, load cells, indicators etc) carry NMI approval.

To ensure the weighbridge system continues to operate to its best potential, we advise clients to complete regular visual inspections to check for signs of wear or damage, taking particular note of the load cells, junction boxes, cables and connections.

It is also vital that the weighbridge platform and components are kept free from debris, dirt and other contaminants that can affect its accuracy and performance.

An advantage of the above ground solution is the employment of wind as a natural cleaning assistant, while pit type weighbridges can more readily accumulate dirt, water and other debris that requires physical removal during maintenance checks.

All weighbridge systems sold by Gendio Weighing are designed to suit individual client needs. Some of the most typical options and accessories selected include precast concrete abutments, steel ramps and abutments, remote displays, handrails, guard rails, driver control stations and custom software solutions.

The platform configuration is also fully adaptable client to client, with additional width available upon request and other adaptations available to suit unique site requirements.

We keep in close contact post-sale to ensure the weighbridge system is meeting expectations, and to answer any questions you may have. Our technicians are based in Geelong and Beulah, and are ready to travel for repairs if and as required.

Gendio Weighing offers customers the assurance of a lifetime guarantee for the steel platform, underscoring our commitment to providing high-quality, durable products that meet stringent standards for reliability and longevity. We stand behind the quality and structural integrity of the weighbridge’s steel components for the entirety of its operational life, covering defects in materials and workmanship.

Load cells have a three year warranty, while indicators and printers are covered for one year from date of installation by the manufacturer.

Gendio Weighing is able to suggest appropriate third party finance vendors upon request.

We hold a significant stock of steel decks, indicators, load cells, junction boxes and cabling, allowing us to execute extremely quick installations where civil works are complete. We typically require only one day on site to complete installation.

Find the right weighbridge solution for your industry

To discuss your requirements call 1300 464 447 or complete our enquiry form.